Textile and Apparel Customer Representative

Duration
2 months (48 hours)

Days and Hours
Saturday 10.00 - 17.00

Start Date:
2 December 2017

Language
Turkish

Application
Applicants will attend an interview for admission.

For detailed information:
0212 219 41 41 Extension: 1203-1219

Textiles, apparel firms and procurement departments of companies in Turkey require fully equiped staff and managers who understand the global competition, are able to find quick answers / solutions to changing consumer beheavior.

This programme aims explore the most important basic subjects of companies that purchase and sell within the textile and apperal industry with the participiants. At the end of this programme, you will have aquired the most important information, gain the knowledge of textile and apparel which customer representative positions require.

WHEN YOU COMPLETE THIS PROGRAMME;

  • Will have a grasp of the basic information regarding things from fibre to creation of clothing.
  • Will have learned quality control and the tests used in garments and appearel
  • Will have a good understanding about things such as taking / forming orders, delivery lead times, loading and customer relationship.
  • Will have an idea about social responsibility and occupational health and safety,
  • Will have learned the intricacies of marketing and customer management
  • Will benefit from the experience of the sector professionals and build networks.

WHO CAN PARTICIPATE IN THIS PROGRAMME:

  • Individuals who work for textile and apparel companies and those working in purchasing departments as a customer representitive (Merchandiser)
  • Those who want to work in the field of customer management

CAREER OPPORTUNITIES:

  • Customer Representative (Merchandise)
  • Sales Manager
  • Textile and Apparel Purchasing Manager

PROGRAMME CONTENTS

Basic Textile Information: Explores the entire production process from fibre to garments. Understanding manufacturing processes is reinforced with factory visits. In this module, it is aimed that management team candidates grasps basic textile knowledge.

  • Fibre and Types
  • Knitted and Woven Fabric Manufacturing Stages
  • Textile Quality Concepts
  • Identifying the Needs of Garment Production
  • Garment Production and Quality Control
  • Forming Care Instructions

Marketing and Customer Management

  • Fashion Fair and Trend Tracking
  • Supply chain management
  • Costing
  • Order Management; Creating Orders, Termini Tracking, Uploading
  • Intercultural Communication, Order Tracking with different countries
  • Social Responsibility, Occupational Health and Safety